ORLANDO — As a gathering that caters to leaders from government agencies, the military and the commercial sector, security is a must at Commercial Space Week (CSW). In fact, safety is such a concern that many attendees of the event — which is made up of SpaceCom® | Space Congress, the Space Mobility® Conference, and GSA Spaceport Summit — are completely forbidden from downloading apps on their mobile devices. They can get show information from a web browser, however.

The rule, says Ryan Brown, Executive Director of SpaceCom and Commercial Space Week, made it difficult to find a content solution that was the right fit.

“We explored options through mobile applications, since that’s how most events engage with their attendees on their devices while they’re onsite,” Brown said. “We learned the hard way several years ago that we would only ever get a certain percentage of our attendees to use an app because a huge chunk of them just can’t even put it on their phone.”

This hard lesson led CSW to an effective solution: event-engage, a web-based platform from NoteAffect that records and broadcasts show sessions.

The AI-powered product allows attendees to take advantage of multilingual live captioning and access session recordings with summaries, as well as engage with the content by highlighting, note-taking and asking questions.

As a result, when CSW 2026 incorporated event-engage into the show on Jan. 27–30 at the Orange County Convention Center in Orlando, there was a boost in content engagement that made it even more valuable.

“It worked for us, and for our government attendees,” Brown said.

One way it worked for the government attendees was by giving them complete access to show content, so they could go back after the event and choose to either view videos of entire sessions or read summaries and transcripts of them.

“We made it available so if you were a full conference attendee, you could access session recordings and transcriptions for sessions you weren’t able to attend,” Brown explained. “We do concurrent breakout sessions, so attendees are not able to see everything, but if they paid for the full conference, we wanted them to be able to access all of the content. After the show, they were able to get in and see summaries, reviews, transcriptions and videos to determine if it was valuable to them.”

To make the event even more valuable, CSW is also using the content recorded by event-engage to shape what will be presented next time, so the audience is getting exactly what they’re looking for.

By using AI to analyze transcriptions and summaries created in the platform, the show can find gaps in content that can be addressed next time.

“It informs us on how we send invitations out for our call for presentations, types of speakers we invite, who was controversial and who was boring because it can tell which slides were engaged with,” Brown said. “We can see on a panel discussion whose slides were engaged with and whose weren’t. We got a ton of business intelligence out of the data that NoteAffect collects beyond just their engagement numbers and what notes people were highlighting.”

Read the article at TradeShowExecutive.com